Introduction
WeWake Ltd. ("WeWake", "we", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share information when you use our platform and services.
Information We Collect
2.1 Information You Provide
Wallet addresses submitted during onboarding or transactions
Email address (if provided for notifications)
Communication content when you contact our support
2.2 Information Collected Automatically
IP address and approximate geolocation
Browser type, device type, and operating system
Pages visited, features used, and session duration
Transaction data submitted to or processed through the platform
2.3 Blockchain Data
All on-chain transactions are public by nature. We do not control blockchain data and are not responsible for its visibility or permanence.
How We Use Your Information
We use collected information to:
Operate, maintain, and improve the Services
Detect and prevent fraud, abuse, and security threats
Comply with legal obligations including AML and KYC requirements
Communicate service updates, security alerts, and policy changes
Analyze usage patterns to enhance user experience
We do not sell your personal data to third parties.
Data Sharing
We may share your information with:
Service providers who assist in operating the platform (hosting, analytics, security)
Legal authorities when required by law or valid legal process
Auditors and compliance partners as required for regulatory compliance
Successors in the event of a merger, acquisition, or asset sale
Cookies and Tracking
We use cookies and similar tracking technologies to maintain session state, analyze traffic, and improve performance. You can manage cookie preferences through our Cookie Banner or browser settings. See our Cookie Policy for full details.
Data Retention
We retain personal data for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. Blockchain data is retained permanently due to its immutable nature.
Your Rights
Depending on your jurisdiction, you may have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your personal data
Object to or restrict certain processing activities
Data portability where technically feasible
To exercise your rights, contact us at: privacy@wewake.io
Security
We implement industry-standard security measures including encryption, access controls, and regular security audits. However, no system is completely secure and we cannot guarantee absolute data security.
Children's Privacy
The Services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware of such collection, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated via the platform. Continued use of the Services after changes constitutes acceptance of the updated Policy.
Contact
For privacy-related inquiries: privacy@wewake.io